thread Re: customer business name field missing, or is it? in Community Corner

customer business name field missing, or is it?

slugger — Sat, 20 Jun 2020 15:04:20 GMT

i took a payment via credit card today and the customer wanted his name and business name on the receipt.

i have used this before on my ipad square app, but on the iphone square app i could not see the field for the business name.

i feeli must be overlooking something very obvious. Why can i not see it?

Re: customer business name field missing, or is it?

Seamus — Tue, 23 Jun 2020 00:02:02 GMT

Hey @slugger,

If you'd like to include additional information on a receipt that isn't on there by default (such as a name!), you can add it in the notes section when processing the transaction.

Hope this helps, let me know if you have any questions 🙂

Re: customer business name field missing, or is it?

Remi — Tue, 23 Jun 2020 00:11:20 GMT

= a work around, not an actual solution.

More manual entry for areas that should be easily accessible through the data structure.

Standard retail stores wouldn't typically offer a named receipt unless things are on order, inc delivery etc. But ... it should still be an option in Square, given the fact that the info is recorded in a customer's account