thread Re: How have YOUR roles changed in your business? in Community Corner

How have YOUR roles changed in your business?

Bronze_Palms — Mon, 22 Apr 2024 16:12:10 GMT

I was sitting back yesterday looking at all the jobs I have "fired" myself from in my business. I don't send out prep texts or follow up - I have that fully automated. I don't work 7 days a week anymore. My staff has incredible ideas to boost sales and revenue in the salon so I don't have to come up with all of the ideas.

Now (VS a year ago), I am more of an operations, payroll manager, and still a spray tan tech and sales women VS a year ago I was in charge of supply management, marketing, new ideas, taking clients, shipping, and working 7 days a week.

How have YOUR roles changed in your business over time?

Re: How have YOUR roles changed in your business?

Helen — Thu, 08 Sep 2022 20:10:30 GMT

I'm glad to hear you no longer work 7 days a week, that must have been hard going @Bronze_Palms.

I've just pinned this to the homepage for other sellers to read and consider, thank you for starting this thread!

Re: How have YOUR roles changed in your business?

dasap1234 — Fri, 09 Sep 2022 17:14:19 GMT

My staff is GOLD! they make things so easy. My daughter and I are now able to run the behind the sceans stuff to Grow the company. (we also are able to travel and get our work done from anyware)

Re: How have YOUR roles changed in your business?

JUYBoutique20 — Fri, 09 Sep 2022 18:06:11 GMT

Congrats on the growth @Bronze_Palms. I so look forward to this for me soon. Since this is my 1st location, I have a must be hands on mentality. I was talking with my hairdresser last week and I mentioned how draining it is to feel like you have to do everything. I've told myself if I personally don't do it my business will fail. I know how crazy that sounds and I know I have to tame that fear.

Re: How have YOUR roles changed in your business?

JessPoynter — Sat, 10 Sep 2022 04:46:23 GMT

I fired my previous accountant and bookkeeper (both me) this year!

Other roles in my business (since it's just me) have been promoted. Instead of a marketing intern, I'm now the Chief Marketing Officer of my business. Instead of being my own receptionist, salon manager, and inventory specialist, I now am the Chief Operations Officer: I've automated booking and correspondence, inventory, payroll, ordering, etc.

Since my business is just me, I can't fire everyone (or anyone right now), I am always looking at ways to 'develop and promote' my 'employee'.

Re: How have YOUR roles changed in your business?

vinesandrushes — Sun, 11 Sep 2022 15:45:15 GMT

Most of the year I'm down to six days a week, except for winemaking/harvest season (a vineyard/winery/tasting room/restaurant/event venue), which we just work until the work is done. I spend a lot more time managing other peoples time, fixing things, solving problems and filling in where we're short staffed in different areas of the business on specific days.

Re: How have YOUR roles changed in your business?

ReginaRMT — Mon, 19 Sep 2022 04:40:59 GMT

@Bronze_Palms I haven’t really fired my self. If I do I won’t be working. I can say with using square as my main business solution, Besides a direct billing program for insurance claims. It really is easy to just show up at my office, do my thing and leave. Pretty automated to say the least.

Re: How have YOUR roles changed in your business?

QuokkaCoffee — Sat, 24 Sep 2022 10:42:24 GMT

Sounds like that's half the battle done, @JUYBoutique20! Hope the fear's been more manageable since you posted this. We've been dealing with a handful of major and minor fires these past few weeks and I'm trying not to think about how I would have dealt with them if I didn't have my team.

I'm excited for you to be able to share the weight soon! 👌🏽

Re: How have YOUR roles changed in your business?

QuokkaCoffee — Sat, 24 Sep 2022 10:48:09 GMT

This gave me so much hope for our little cafe! I hope those promotions come with BIG. FAT. PAYCHECKS. 💵

(jk, i know we aren't supposed to be doing this for money)

EDIT: Your Instagram is amazing! 👏🏽