developer options not supported

bhcounselling — Thu, 17 Sep 2020 14:35:19 GMT

I am trying to connect my reader but cant do it. Everytime it shows error that developer options not supported. I have Huawei P30 pro phone.

I have also updated the app and tried restarting the phone also.

I have tried by switching off the developer option as well. But still cant connect. Plz help.

Re: developer options not supported

Seamus — Fri, 18 Sep 2020 01:44:46 GMT

Hey @bhcounselling,

Thanks for reaching out.

Unfortunately the Huawei P30 Pro is not a phone that has been tested as compatible with Square, so it may not offer an operating environment secure enough for us to process payments.This is one reason you may receive a "developer options" error.

One thing I've heard sometimes helps on Huawei phones is to:

Go to Settings on your device.
Tap on More Settings
Disable the button ‘Allow Hisuite to use HDB’.

However this is not a guaranteed fix. Check out our compatibility list to view which devices have been tested as compatible and will work with Square Readers!

thread developer options not supported in Community Corner

developer options not supported

Re: developer options not supported