thread Re: how do I add shipping on website when it wont let me edit "store name"? in Community Corner

How do I add shipping on website when it wont let me edit "store name"?

Scentedrainbow — Fri, 09 Oct 2020 10:02:09 GMT

Trying to start setting up shipping and it wont let me edit the "store name" so it wont let me progress further.. Any help would be great!!!

how do I add shipping on website when it wont let me edit "store name"?

tillythebug — Sat, 10 Oct 2020 04:32:01 GMT

Hello! I am having the same problem!!

Re: how do I add shipping on website when it wont let me edit "store name"?

Seamus — Mon, 12 Oct 2020 00:09:02 GMT

Hey @Scentedrainbow and @tillythebug,

Thanks for getting in touch and sorry to hear you're having trouble editing your online store name!

You should be able to do this via Settings / General in your Square Online dashboard:

Hope this helps, please let me know if you're seeing any issues doing this!

Re: how do I add shipping on website when it wont let me edit "store name"?

Scentedrainbow — Mon, 12 Oct 2020 05:29:10 GMT

Thanks Seamus! It was not letting me edit that part (had it highlighted light grey). Tried again this morning and worked. Maybe a lil glitch over the weekend?

Re: how do I add shipping on website when it wont let me edit "store name"?

Seamus — Mon, 12 Oct 2020 06:21:49 GMT

Glad to hear it's working now @Scentedrainbow!

Sounds like something may have been up there with a couple of reports coming in, I'd not heard of anything but will check in with our support team!