rss.livelink.thread@place:occasion

New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

Tom — Thu, 13 Mar 2025 22:50:45 GMT

We’ve made some exciting new updates to the Square for Restaurants POS, including a unified orders tab, pre-authorized bar tabs, and scan to pay!

With Release Manager, you can turn on these new features today or at a time that works best for your business. This event took place on March 10. WATCH THE RECORDING to learn more about the new features, how they can help your business, and how to opt in.

Following the walkthrough, we’ll be hosting a live Q&A with the Square product team who will answer any of your questions and hear your feedback.

Learn more about Square for Restaurants new features:

✅ New Orders Tab

You’ll now have a single view of all your orders (dine-in, online, or delivery partner) that you can sort, filter, and search however works best for you and your team.

✅ Bar Tabs

No more stashing credit cards behind the bar. Easily preauthorize bar tabs and let customers pay by card or Apple Pay. This means quick, no-fuss checkouts for customers — and protection and security for your business.

✅ Scan to Pay

Free up tables faster and give staff time to serve more diners. With QR codes on receipts, customers can settle up without waiting for busy servers to drop off the check.

WATCH THE RECORDING

By attending this event, you authorize Block, Inc., its successor, affiliates, subsidiaries, assignees, and licensees to capture, record, and distribute the photographs and/or footage, including your voice, image, and likeness via any medium now known or hereafter devised, throughout the world, for any purposes whatsoever. If you do not wish to be photographed or recorded, please do not attend, or ensure your camera view is turned off. Thank you for your cooperation.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

SimonH — Tue, 21 Jan 2025 15:31:35 GMT

Looking forward to this event; does this now work with connected terminals and have the ability to turn off tipping on scan and pay for those of us who include a service charge?

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

Tom — Thu, 30 Jan 2025 21:51:20 GMT

Hey @SimonH — thanks for bringing this up! To my knowledge, this update does not work with connected terminals. I've raised this question internally and will get back to you with any information or workarounds as they're available. Appreciate your patience here.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

DSander — Mon, 10 Feb 2025 17:07:18 GMT

the scan to pay feature was so great to see until I realized that all charges through that feature have a higher processing fee + $.30 per charge fee due to it being counted as card not present. Bummer! You would think if they pay from their phone there’s a better security in tracking the charge than a plastic card someone may or may not actually own.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

meanqueenmary — Wed, 19 Feb 2025 01:59:46 GMT

What I need to know is how to remove this from my device or how to make it so I can see all of the tickets. I won’t be able to use this feature without being able to give managers access to all tickets.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

TriciaW — Thu, 20 Feb 2025 09:06:12 GMT

Are we able to opt of from these features? Not sure I want to incure an additional charge per payment by using the QR method for payment. In additional, currently each Server can see their own tickets only, while Managers have access to all tickets. I dont want to change that, or change permission settings.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

pizzaamericana — Sun, 23 Feb 2025 19:36:28 GMT

Will there be a feature to schedule future pick up orders from the POS?

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

PizzaDive — Mon, 24 Feb 2025 04:36:20 GMT

As a fellow pizza place, this is a big one for me. Talking to the Square Development teams they ARE pushing this update and it was going to be live in the next couple of months. It's tied into the new Order experience and you can setup workflows to treat all orders with the same functionality as online orders, including assigning a time. It'll fix so many things for us, including the KDS being usable again.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

pizzaamericana — Mon, 24 Feb 2025 15:05:34 GMT

This is great to hear, it would help us tremendously...

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

JamesSandbar — Mon, 24 Feb 2025 19:06:50 GMT

Scan to pay is optional. you can chose to use or not use scan to pay in the device profiles settings.

ticket visibility seems to be working the same as before any permissions set before are carry over. they will see the multiple options on the side bar but only check they have access to will be visible.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

JamesSandbar — Mon, 24 Feb 2025 19:15:19 GMT

I too am upset about this as its still considered a "ECOM" charge. the whole card not present for online transactions is still mind blowing to me but card charges in general are still mind blowing to me as we are pass the part of charging the sellers for the "convenience" if anyone should be charged its the customer. they are the ones using it, we have to take it as it is the main form of currency now. just think if they were charged separately by the card carrier instead of us then card carriers could compete on the consumer level vs the service level. Oh to dream where the business didn't have to pay more to take a payment.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

pigsnoseinn — Mon, 24 Feb 2025 19:17:53 GMT

Are these new features going to made available in the UK?

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

Steviee — Tue, 04 Mar 2025 19:52:12 GMT

I believe so, yes! I’m UK and this is already available in release manager to enable now. It says it’s being rolled out automatically starting 10th March.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

Steviee — Tue, 04 Mar 2025 19:54:58 GMT

My concern is that square support have told me that ALL open tabs/bills need to closed prior to the update (even if it’s done automatically!). This is a huge problem for us as we have bills left open for regulars who have bar tabs.

Does anybody know if this will cause an issue? Or is it just a case of needing to update ALL devices rather than just testing it on one so the bills can update and sync properly? I’m hoping that’s the case 🙂

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

SVLFever — Sat, 08 Mar 2025 00:11:05 GMT

I have a meeting with the Square R&D team from 2pm-245pm that day, so I will probably join late (again!).

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

makedonas — Sat, 08 Mar 2025 00:24:34 GMT

The open tickets go into a sort of limbo.
I switched to the new system and found this out.
I was able to switch back and then close those tickets out and then proceed switching again to the new system.
You should be able to move those bar tabs into “House” accounts before switching and not have any issues.

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

Andrii — Sat, 08 Mar 2025 05:07:58 GMT

Hello, I changed phones and downloaded the app to the new phone, logged in with my login and password, but my client information and all my data for three years were not transferred. How can I do this?

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

SimonH — Sun, 09 Mar 2025 11:36:56 GMT

Concerned I've seen several confusing notifications that this update is soon to be pushed on everybody, coming out of Beta.

Is this the case? And is the connected terminal issue sorted?

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

pigsnoseinn — Sun, 09 Mar 2025 13:00:13 GMT

I can’t seem to find the pre-authorisation feature in the uk? Do I need to just close all the tabs and it will show up? I don’t have anything in my release manager

Re: New features for Square for Restaurants: Learn about upcoming POS changes and how to opt in now!

SimonH — Thu, 13 Mar 2025 07:41:29 GMT

I wasn't able to make the event, when will the video be made available?

also - does the update now work with Square Connected Terminal ready for public release?