thread Re: Square Debit purchase showing the wrong business name in Banking With Square

Square Debit purchase showing the wrong business name

UrbanaCanvas — Sat, 20 Sep 2025 13:23:40 GMT

Hey there, recently set up my square checking account and debit card.
I work occasionally at a small business, who's business name is "The Green K9", when i use my card, the transaction shows up a "Greenbrier Kennel" which is a completely different business a few miles away. The owner of the K9 was upset to say the least, that the square transaction shows up as a competitors business name on the transaction. Any thoughts on how to contact square to get this resolved.
Regards,
Eric

Re: Square Debit purchase showing the wrong business name

Gold — Fri, 16 Sep 2022 23:23:40 GMT

HI, you can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Re: Square Debit purchase showing the wrong business name

UrbanaCanvas — Sat, 17 Sep 2022 13:23:21 GMT

Thank you. It appears to have corrected both transactions overnight!

reguards

eric