thread Re: Disputes in Banking With Square

Disputes

Luck29577 — Sat, 20 Sep 2025 13:15:17 GMT

Hello, I still have in my dashboard Dusputes that have not been resolved and the initial resolve result dates was March 2023. I cannot get anybody to help me with the issue. Does anybody else have this problem , what should I do?

Re: Disputes

MayaP — Sat, 10 Feb 2024 22:07:28 GMT

Hello @Luck29577, I am happy to help. Can you provide a screenshot of what you are seeing?

Re: Disputes

Luck29577 — Sun, 11 Feb 2024 23:36:38 GMT

it’s not an option to add screenshot

Re: Disputes

Luck29577 — Sun, 11 Feb 2024 23:37:31 GMT

Re: Disputes

RobynR — Mon, 12 Feb 2024 16:34:41 GMT

Thank you for the screenshot, @Luck29577!

Most disputes are resolved within 30 to 60 days, and some may take longer.

You can learn more about filing a dispute on your Square Card here and common questions about Square Card disputes here.

I understand this can be frustrating, and I appreciate your patience. Please let me know if you have any other questions.

Re: Disputes

Luck29577 — Mon, 12 Feb 2024 21:24:23 GMT

Re: Disputes

Luck29577 — Thu, 15 Feb 2024 04:23:01 GMT

Re: Disputes

Luck29577 — Thu, 15 Feb 2024 04:23:41 GMT

Can you please look into this one as well ? Over a year ago with no resolution

Re: Disputes

Luck29577 — Mon, 11 Mar 2024 15:18:00 GMT

can someone check on this - No help from calling or chat

Re: Disputes

Luck29577 — Mon, 11 Mar 2024 15:18:59 GMT

This one too please,, Should I be given a credit ?

Re: Disputes

frances_a — Mon, 11 Mar 2024 20:29:17 GMT

Hello @Luck29577

Looks like you recently joined the Community so I would like to officially welcome you!

I'm sorry to hear you have not received help on this particular dispute yet.

It looks like it's been less than 60 days since the dispute was filed. Most disputes are settled within 60 days, but some might take longer.

Here in the Seller Community, we have no access to your account details and because of this, we are unable to look into account-specific issues.

We are happy to help guide you to the appropriate resources to answer your questions, but if you need help with a transaction, transfer or dispute, it's best to contact our direct support team directly here.

Thank you ✨

Re: Disputes

Luck29577 — Mon, 11 Mar 2024 22:24:40 GMT

Hello if you would read the entire thread- you would see that someone has helped me before . Thanks !

Re: Disputes

frances_a — Mon, 11 Mar 2024 22:41:48 GMT

Yes, @Luck29577

Other Community moderators have replied and advised you to check out public help articles.

However, other Sellers in the Community or Community moderators are unable to access your account details or take action on the account, for such a request, you'll need to reach out to our support team.

Thank you.

Re: Disputes

Summer2024 — Tue, 12 Mar 2024 12:24:28 GMT

Hi there, @Luck29577!

Please reach out to our Support Team regarding these disputes. We are unable to take a look at these things on the Community and it is best to reach out to Support to get this issue resolved.