thread Is there a delay for my square checking to update the balance after a customer pays an invoice? in Banking With Square

Is there a delay for my square checking to update the balance after a customer pays an invoice?

Tyleringram1775 — Sat, 20 Sep 2025 13:07:30 GMT

I had a customer pay an invoice last night around 11:30pm and it is now 8:30 the next day and the balance does not reflect the transaction in my square checking account. Is there usually such a long delay?

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

TheRealChipA — Fri, 20 Dec 2024 14:23:34 GMT

Hey there @Tyleringram1775. Unless this was an unusually large invoice payment, which sometimes causes a brief delay, the only reason I can think of is that the customer chose to pay with ACH rather than a credit card. The ACH system is nothing more than a glorified electronic check that has to work its way through various banking systems before Square actually receives the funds. The usual time to receive and post ACH payments is around 5 business days.

At first I thought that your funds might have been automatically transferred to your local bank account, since it was paid so late. But, since you said you have Square Checking, that can’t be the issue since Square Checking accounts turn of automatic transfers.

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

Tyleringram1775 — Fri, 20 Dec 2024 14:26:55 GMT

Thank you, not an unusually large invoice. It was the same amount as a week prior. Still no update to my balance.

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

TheRealChipA — Fri, 20 Dec 2024 14:33:29 GMT

Ok. Did you look at the transaction to see if they paid it via ACH this time?

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

Tyleringram1775 — Fri, 20 Dec 2024 14:34:14 GMT

They paid with a debit card

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

TheRealChipA — Fri, 20 Dec 2024 14:36:47 GMT

Ah. Ok. I’m out of ideas then. Your best bet will be to contact Square Support, then. Sorry I couldn’t help more.

Re: Is there a delay for my square checking to update the balance after a customer pays an invoice?

Sammie_C — Wed, 25 Dec 2024 00:45:44 GMT

Hi @Tyleringram1775, welcome to the Seller Community.

Thank you @TheRealChipA for your input and your knowledge!

Hoping your issue has been resolved, but if not, feel to reach out here or to Square Support if you are still having issues with your balance.