Confused can’t get help!

Becca1 — Sat, 20 Sep 2025 13:04:38 GMT

I was a part of a group and now I’m not. And no one notified me and it cost me $$. How do I contact a manager from Beta?

Re: Confused can’t get help!

TheRealChipA — Thu, 19 Jun 2025 13:21:49 GMT

@Becca1 More information would be helpful. What beta test were you a part of that you think you aren't a part of, now? As for contacting a beta manager, the Square beta program has gone through a lot of changes recently, and has mostly been absorbed back into the product development teams. So, knowing which beta is critical to knowing where to direct you. I will, however, tag @nika to chime in.

I'll mention that I'd be curious to know how a beta cost you money. Hopefully, you didn't build business procedures on beta functionality because that is never a good idea. There is no guarantee that something being beta tested will survive, so we should not count on beta features until they are rolled out. I've seen more than a few beta features (Square and others) be pulled back, so it's always wise to be cautious.

Re: Confused can’t get help!

nika — Fri, 20 Jun 2025 17:04:19 GMT

Sending you a message @Becca1

thread Confused can’t get help! in Banking With Square

Confused can’t get help!

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Re: Confused can’t get help!