thread Re: Was just offered a new square capitol and it disappeared. How can I receive it again? in Banking With Square

Square Loans offer disappeared/expired? How can I receive it again?

Randywillcutit — Sat, 20 Sep 2025 12:48:30 GMT

where did my loan offer go? Was just eligible 3 days ago and now it’s gone.

Re: Square Loans offer disappeared/expired? How can I receive it again?

isabelle — Wed, 01 Sep 2021 02:47:45 GMT

Thanks for posting in the Seller Community.

For privacy purposes, we aren't able to discuss account specifics on here, as it is public.

Were you able to get in touch with a team member from our Loans Team? If not, let me know so I can get you in touch with the right person.

Re: Square Loans offer disappeared/expired? How can I receive it again?

Randywillcutit — Wed, 01 Sep 2021 02:48:02 GMT

Hello, thank you for responding. I was unable to speak to a rep from square loans.

Re: Was just offered a new square capitol and it disappeared. How can I receive it again?

Lpc112 — Thu, 02 Jan 2020 17:54:09 GMT

No was not able to contact someone from capitol

Re: Was just offered a new square capitol and it disappeared. How can I receive it again?

ashc — Wed, 01 Sep 2021 02:48:26 GMT

Hi @Lpc112 and @Randywillcutit,

You can contact our Loans team here.

Make sure you're logged in on the Contact page and it'll give you the option to email or call us.

Both ways you can request to speak with Loans.

Re: Square Loans offer disappeared/expired? How can I receive it again?

CBCO31 — Wed, 01 Sep 2021 02:48:46 GMT

I was offered a loan through square loans..How long does that offer last?

Re: Square Loans offer disappeared/expired? How can I receive it again?

Laura123 — Wed, 01 Sep 2021 02:49:07 GMT

Hey @CBCO31,

Thanks for reaching out, I'd be happy to explain!

Offers through Square Loans are only available for a limited time. We are constantly evaluating your account (even if you have an active offer), this is done on a daily basis. You’ll continue to see an offer for as long as you are eligible. Offers are based on a variety of factors, including recent Square processing volume, payment frequency, outstanding balance, and account activity.

To learn more about Square Loans eligibility, visit our Support Center.

If you have any other questions, please reach out to us directly!