thread Re: Has anyone else lost their square savings balance? in Banking With Square

Has anyone else lost their square savings balance?

Catch — Sun, 21 Sep 2025 06:04:34 GMT

I had a balance and now it says sign up for square savings. I didn't make a deposit and now my money is gone. Plus square is impossible to get in contact with to get a question answered. If someone from square reads this, please get in contact with me. It was thousands of dollars!

Re: Has anyone else lost their square savings balance?

Wyatt91168 — Mon, 28 Feb 2022 17:07:02 GMT

The same thing has happened to me. I put an email into support. So frustrating since I kind of needed that money today. If I hear anything I will let you know.

Re: Has anyone else lost their square savings balance?

Ria — Wed, 02 Mar 2022 18:25:07 GMT

Hi @Catch @Wyatt91168 - Thanks for stopping by The Seller Community.

I understand just how frustrating that issue was.

Based on updated reports from our engineers who worked on this issue, it has since been resolved.

If you are still experiencing any issues with your account as a result of this technical difficulty feel free to let me know, i'm happy to jump back in with them to get it promptly resolved.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨