thread Re: Pre-payments and booking from clients in Appointments & Bookings

Pre-payments and booking from clients

rosetreats — Mon, 22 Sep 2025 14:19:53 GMT

Hello,

I am using Square to run my esthetician business and I am now adding Electrology. There are certain services I would like to be booked on certain days. Does Square allow this?

Also, I want to book services that may require a separate appointment to be booked prior. Does Square offer this feature? I believe I have seen something like this, but maybe not.

And, lastly, Can square take prepayments for some services and not all? I have a lot of different clientele and only want my Electrology clients to prepay..

Re: Pre-payments and booking from clients

Twiggy — Tue, 23 Aug 2022 11:38:36 GMT

Re: Pre-payments and booking from clients

mdgolden01 — Tue, 23 Aug 2022 13:49:43 GMT

Hey yes you can turn on your prepayment option under your dashboard. Use a laptop vs your phone it’s much easier to navigate through.

as for special days yes there is a way. You can make a 2nd employee but name it something that the clients will understand.
man’s make it so the hours available are for that specific service.

so for me I have my hair services available when I work BTC and then I have my consulting on the days not BTC. And the services are only available for my hair days and consulting is only on the days I allow it.

you can have the client do a “booking fee” and prepay for whatever you want it to. Or you can send them an invoice, or you can create a special link under your online store that you can send them that will work too.

Re: Pre-payments and booking from clients

Twiggy — Tue, 23 Aug 2022 14:02:11 GMT

Oh That’s a great way to offer a service / item for a specific day! - creating an employee as a service -.

Re: Pre-payments and booking from clients

Stacelyn24 — Mon, 29 Aug 2022 18:35:18 GMT

Mdgolden01 put it perfectly!!! Here's a link you can also go to that explains how to set up prepayment:

https://squareup.com/help/us/en/article/5676-customer-prepayment-for-square-appointments

Hope that helps out as well 🙂

Re: Pre-payments and booking from clients

rosetreats — Wed, 07 Sep 2022 19:18:26 GMT

I did this, but the second employee is not showing up for the service. So frustrated.

Re: Pre-payments and booking from clients

MayaP — Fri, 09 Sep 2022 19:27:20 GMT

Hello @rosetreats,

Thanks for reaching out. Sorry to hear you are having some issues. Is your employee still not showing up for service?