https://community.squareup.com/t5/Appointments-Bookings/Changing-the-name-on-a-booked-appointment/m-p/330034#M94 <P>Customer 1 has standing appointments every Tuesday for a month.&nbsp; Customer 1 needs to cancel only the next one on Tuesday as something came up.&nbsp; Customer 2 wants to take that appointment.&nbsp; I go in to the appointment and change the name from Customer 1 to Customer 2.&nbsp;<SPAN>The problem is it now changes ALL the standing appointments Customer 1 has set up to Customer 2.&nbsp; </SPAN></P><P><SPAN>I'm told by Support that when changing the name in the appointment itself, it brings you into the customer profile thereby changing Customer 1 to Customer 2.&nbsp; I have racked my brain to try and figure out the logic in this and I have yet to figure it out.&nbsp; It is dangerous that it sends you to Customers instead of just changing the appointment.&nbsp; And, yes, this did happen to me.&nbsp; I didn't want to delete the existing Customer 1 appointment, then input the information for Customer 2 as another customer could book that open time slot.&nbsp; </SPAN></P><P><SPAN>Can anyone come up with a good reason this should not be fixed?</SPAN></P> Mon, 22 Sep 2025 14:31:46 GMT j_golfontap 2025-09-22T14:31:46Z https://community.squareup.com/t5/Appointments-Bookings/Changing-the-name-on-a-booked-appointment/m-p/330034#M94 <P>Customer 1 has standing appointments every Tuesday for a month.&nbsp; Customer 1 needs to cancel only the next one on Tuesday as something came up.&nbsp; Customer 2 wants to take that appointment.&nbsp; I go in to the appointment and change the name from Customer 1 to Customer 2.&nbsp;<SPAN>The problem is it now changes ALL the standing appointments Customer 1 has set up to Customer 2.&nbsp; </SPAN></P><P><SPAN>I'm told by Support that when changing the name in the appointment itself, it brings you into the customer profile thereby changing Customer 1 to Customer 2.&nbsp; I have racked my brain to try and figure out the logic in this and I have yet to figure it out.&nbsp; It is dangerous that it sends you to Customers instead of just changing the appointment.&nbsp; And, yes, this did happen to me.&nbsp; I didn't want to delete the existing Customer 1 appointment, then input the information for Customer 2 as another customer could book that open time slot.&nbsp; </SPAN></P><P><SPAN>Can anyone come up with a good reason this should not be fixed?</SPAN></P> Mon, 22 Sep 2025 14:31:46 GMT https://community.squareup.com/t5/Appointments-Bookings/Changing-the-name-on-a-booked-appointment/m-p/330034#M94 j_golfontap 2025-09-22T14:31:46Z