thread Re: Not able to access calendar or appointments in Appointments & Bookings

Not able to access calendar or appointments

gretchen3 — Mon, 22 Sep 2025 14:20:52 GMT

I last accessed Square in June and was able to schedule appointments online. Today I log in to make changes and the free plan I was subscribed to has changed. When I select appointments it takes me to a new page and asked for me to select a new tier, which I'm opting to stick with the free plan. I select all the free options, go back to dashboard and still cannot access appointments. I don't see any information informing me that the free plan does not contain the option to book appointments. What am I missing? Thank you.

Re: Not able to access calendar or appointments

Gold — Fri, 29 Jul 2022 02:23:24 GMT

HI, on April 26 the new pricing structure was implemented. You would have needed to select the appropriate Paid Plan. The announcement regarding the new structure was on January 20.

The Free Plan no longer supports the Google Calendar.

Square Pricing Plan Announcement

https://www.sellercommunity.com/t5/Product-Updates/New-Square-Appointments-Pricing-Plans/ba-p/334905

Square Appointment Pricing Plans

https://squareup.com/us/en/appointments/pricing