https://community.squareup.com/t5/Appointments-Bookings/Automated-appointment-times-inaccurate/m-p/376853#M814 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456743">@GiftedHandz</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span><BR />&nbsp;</P> <P>Thanks for writing in, I noticed it's your first post, welcome to our community!&nbsp;</P> <P>&nbsp;</P> <P>When you have a moment, check your <STRONG>Online Booking Preferences </STRONG>from your Square Appointments Dashboard &gt; <STRONG>Settings</STRONG> &gt; <STRONG>Calendar &amp; Booking</STRONG>. From here make sure <SPAN style="color:hsl(210, 75%, 60%);"><STRONG>Lock booking time zone to business location time zone</STRONG></SPAN><STRONG> </STRONG>is selected so your customers are booking in for the time zone your business is in.&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/76dc9bf1-8844-4888-80ea-efe4b72d45ba.default.png" /></P> <P>Please let us know how you go! &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<STRONG> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</STRONG></P> Tue, 28 Jun 2022 07:10:20 GMT Arie 2022-06-28T07:10:20Z https://community.squareup.com/t5/Appointments-Bookings/Automated-appointment-times-inaccurate/m-p/376539#M806 <P>Am I the only person whose clients receive a different appointment time when they receive there confirmation?</P><P>I mean they literally book an appointment for one time and receive a confirmation for a whole nother time<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span> 3 hours different in some cases</P> Mon, 22 Sep 2025 14:22:00 GMT https://community.squareup.com/t5/Appointments-Bookings/Automated-appointment-times-inaccurate/m-p/376539#M806 GiftedHandz 2025-09-22T14:22:00Z https://community.squareup.com/t5/Appointments-Bookings/Automated-appointment-times-inaccurate/m-p/376853#M814 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/456743">@GiftedHandz</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span><BR />&nbsp;</P> <P>Thanks for writing in, I noticed it's your first post, welcome to our community!&nbsp;</P> <P>&nbsp;</P> <P>When you have a moment, check your <STRONG>Online Booking Preferences </STRONG>from your Square Appointments Dashboard &gt; <STRONG>Settings</STRONG> &gt; <STRONG>Calendar &amp; Booking</STRONG>. From here make sure <SPAN style="color:hsl(210, 75%, 60%);"><STRONG>Lock booking time zone to business location time zone</STRONG></SPAN><STRONG> </STRONG>is selected so your customers are booking in for the time zone your business is in.&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/square.response.lithium.com/RESPONSEIMAGE/76dc9bf1-8844-4888-80ea-efe4b72d45ba.default.png" /></P> <P>Please let us know how you go! &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<STRONG> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</STRONG></P> Tue, 28 Jun 2022 07:10:20 GMT https://community.squareup.com/t5/Appointments-Bookings/Automated-appointment-times-inaccurate/m-p/376853#M814 Arie 2022-06-28T07:10:20Z