thread Re: Email and text notification in Appointments & Bookings

Email and text notification

Lynnstylist93 — Mon, 22 Sep 2025 14:21:53 GMT

My clients did not receive any notifications even I turned on the email and text notification. Please help.

Re: Email and text notification

HC_Charlie — Mon, 27 Jun 2022 19:50:34 GMT

Hello @Lynnstylist93 thanks for your question. What Square product(s) are you using? Appointments? POS?

If you are using Appointments, check out this post for a similar question/solution.

If you are using Invoices, you can check out this post for some info with that service.

You can also search the Square Community for other related questions and see if someone else has had a similar issue and offered a solution. I hope you'll be able to find a resolution to this issue. Thanks for being a member of the Square Community.

Re: Email and text notification

Stacelyn24 — Mon, 04 Jul 2022 19:23:45 GMT

Square recently changed their subscription tier level. Check to make sure you're in the tier level that includes appointment reminders/notifications. Hope this helps 🙂