thread Categories for booking site not working in Appointments & Bookings

Categories for booking site not working

UnionBarber — Mon, 22 Sep 2025 14:33:10 GMT

Hello @Elyn , recently I received an email telling me I could categorize Services in our booking site. I have followed the instructions in the email and it is not working for me. Could someone please help me with this. Would love to have services categorized on the booking site to help customers navigate and choose services better. Thanks Matt/Union Barber

Re: Categories for booking site not working

Elyn — Wed, 17 Nov 2021 13:50:25 GMT

Hi @UnionBarber Can you share your booking site? Happy to take a look.

Re: Categories for booking site not working

UnionBarber — Wed, 17 Nov 2021 14:14:05 GMT

Www.unionbarber.com

https://www.unionbarber.com/booknow

Re: Categories for booking site not working

Elyn — Thu, 18 Nov 2021 22:15:52 GMT

Thanks for sharing that! I just took a look at your account, with 2 locations there's one additional step.

From your Dashboard > Online Booking > Channels > Click manage next to Enable Online booking > click the 3 dots next to each location > Manage Categories

It does look like all of your services are currently listed under a single a single category called "Services" right now. Adding and editing your Categories for each service will add them to your list of Categories for your site.

I hope this helps!