Use No Show Protection and Require Prepayment at the same time

suziebron — Mon, 22 Sep 2025 14:32:20 GMT

I would like to Use No Show Protection and Require Prepayment at the same time.

I want all appointments to be charged cancellation fees and some appointments Be charged up front. I set up all my services this way....

BUT

In the Appointments >>> Settings >>> Payments and Cancelations >>> Online Payments

You can only choose one of the three

1. Booking without No-Show Protection

2. Booking with No-Show Protection

3. Require Prepayment.

How can I choose both 2. and 3. ?

Thank you

Re: Use No Show Protection and Require Prepayment at the same time

hollythestylist — Sat, 11 Dec 2021 01:27:06 GMT

Hi! If you’re implementing number 3, prepayment, then why does it matter? You don’t need “no show protection” as your protection is paid for in advance if they cancel or no show…? Just curious but maybe I’m misunderstanding what you’re needing.

thread Use No Show Protection and Require Prepayment at the same time in Appointments & Bookings

Use No Show Protection and Require Prepayment at the same time

Re: Use No Show Protection and Require Prepayment at the same time