thread Missing appointments after sync in Appointments & Bookings

Missing appointments after sync

BugLady — Mon, 22 Sep 2025 14:24:07 GMT

When I am on the square appointment site all of my appointments are showing up but they are not syncing to my google calendar.

I am missing any new appointment I add.

Additionally, the appointment notes are no longer showing up on the google calendar. This appears to have all started after I switched to a premium free trial. I already removed and re-synced my calendars and it's doing it again. Every time I remove and re-install my calendar I have to rename all the appointments. This takes hours. please help.

Re: Missing appointments after sync

Kassi_ — Wed, 11 May 2022 21:58:37 GMT

Welcome to the Community, @BudLady -

Thank you for trying all of those troubleshooting steps to help with your appointments syncing with Google. Which Appointments plan do you currently have?

Square recently had some repricing when it comes to the Appointments subscription. This change redistributed some of the features throughout the different plans.

Here is a breakdown of the new plans and pricing for Appointments. The Google calendar sync is now part of the Plus plan.

Please let me know if you have any other questions.