thread Re: Appointments Waitlist - Clients can waitlist during non business hours? in Appointments & Bookings

Appointments Waitlist - Clients can waitlist during non business hours?

NPSNYC — Fri, 13 Feb 2026 22:05:06 GMT

Hey everyone!

How are people using the waitlist option? Im pretty annoyed that clients can request appointment times during non-business hours. This is making more work for me as a solo service provider.

If I'm not open at 8am, clients shouldn't be able to waitlist that time. Or if Im closed Monday, clients shouldn't be able to request that time either. How is everyone going about this?

Re: Appointments Waitlist - Clients can waitlist during non business hours?

Kassi_ — Tue, 17 Feb 2026 16:22:32 GMT

Hey there, @NPSNYC -

Welcome to the Community!

Since you're looking for some insight from other sellers on how to best utilize the waitlist option, I am going to take some of our Square Champions that use Appointments & have a similar business.

@BMarxMed @cadresalon @Doran Square Champions! Any tidbits or tricks you could pass along for this situation? Your help and guidance is always appreciated!

Re: Appointments Waitlist - Clients can waitlist during non business hours?

NPSNYC — Tue, 17 Feb 2026 17:19:31 GMT

This seems more like a fault in the system. Vagaro doesn't give clients an option to waitlist during non business hours.