Checkout issues using packages using the iPad

mojokawa — Tue, 10 Feb 2026 00:45:59 GMT

Since the last Apple update to our ipad that is in the Square Stand, i am no longer able to check out an appointment using a visit from a package. I have to check them out via my phone or my laptop. I've tried going through the Scheduler app and the POS app, neither will let me use a visit from a package on the ipad. It looks like my apps are currently up to date.
Is there a fix coming soon?

Re: Checkout using packages using the iPad

MayaP — Tue, 10 Feb 2026 00:45:25 GMT

Hi @mojokawa — thanks so much for your patience. I definitely want to take a closer look into this.

Could you confirm the iOS version your iPad Square Stand is running, as well as the Square app version? Also, for reference, which appointment did this happen with?

thread Re: Checkout using packages using the iPad in Appointments & Bookings

Checkout issues using packages using the iPad

Re: Checkout using packages using the iPad