thread Re: is possible to edit appointment term condition with checkbox checkout page in Appointments & Bookings

Can Appointments "Terms & Conditions" Be Edited?

rameshfreshart1 — Wed, 21 Jan 2026 19:54:03 GMT

The title of this thread has been edited by a Square Moderator from the original: "is possible to edit appointment term condition with checkbox checkout page"

is possible to add or edit checkbox agreement message on squareup appointment checkout?

Re: is possible to edit appointment term condition with checkbox checkout page

mitin — Wed, 21 Jan 2026 19:08:39 GMT

Hi @rameshfreshart1

Square automatically includes a checkbox that says "I agree to the cancellation policy" if you have No-Show Protection or Prepayment enabled. You can edit the text that appears here to include your specific terms and conditions.

How to edit it:
1. Go to your Square Dashboard > Appointments > Settings > Payments & Cancellations.
2. Under Cancellation Policy, click Edit.
3. Enter your custom text in the box. You can include your terms of service here so customers see them before they check the box.
4. Click Save.

Re: is possible to edit appointment term condition with checkbox checkout page

_Violet — Wed, 21 Jan 2026 19:55:52 GMT

Thanks for providing this info, @mitin! I've marked your response as the Best Answer to this question 🙂