thread Re: How do I set up automatic refunds? in Appointments & Bookings

How do I set up automatic refunds?

adventurenest — Tue, 13 Jan 2026 19:18:39 GMT

I want to be able to enable automatic refunds when someone cancels their appointment so that I so that I dont have to do it manually each time. How can I enable this feature ?

Re: How do I set up automatic refunds?

TheRealChipA — Tue, 13 Jan 2026 20:19:26 GMT

Hey there @adventurenest.. Automatic refunds of what, exactly? Do you require prepayments? Deposits?

Re: How do I set up automatic refunds?

adventurenest — Tue, 13 Jan 2026 21:00:22 GMT

So when someone books a play session at our indoor play space and they would like to cancel I would like for the refund to be processed automatically. Or if they cancel their party appt with in our cancelation policy they will also get refunded automatically

Re: How do I set up automatic refunds?

adventurenest — Tue, 13 Jan 2026 21:01:19 GMT

We do require a 70% deposits for parties but we ask parents to pay in full for play sessions

Re: How do I set up automatic refunds?

TheRealChipA — Tue, 13 Jan 2026 21:22:41 GMT

I appreciate all of that. Unfortunately, this is currently not a feature of Square. The only thing you can do is submit a feature request for the team to consider. You can do that here. Be sure to read the submission guidelines before you do.