thread Re: I cannot get my online booking to post and I have went thru all the help lists square has offere in Appointments & Bookings

I cannot get my online booking to post and I have went thru all the help lists square has offered

Ak907localsnob — Sat, 22 Nov 2025 18:20:02 GMT

If someone could help me

my online booking wedsite thru square

ravenandrosebeauty.com

i cannot get my bookings to post. All of the services are checked to online booking available. My new address has been verified by google.
I did a business name and address change but the core of my services hasn’t changed. I don’t know what else to do to get them posted and available

Re: I cannot get my online booking to post and I have went thru all the help lists square has offere

TheRealChipA — Sat, 22 Nov 2025 18:37:38 GMT

Hi there @Ak907localsnob. One thing that will keep your services from showing up on your booking page is if you don't have team member(s) assigned to those services. If a service doesn't have at least one team member assigned (even if that is just you as the owner), and if that team member doesn't have availability defined, then the service is considered not available since it would be impossible to book a slot. Have you checked that?

Re: I cannot get my online booking to post and I have went thru all the help lists square has offere

Ak907localsnob — Sat, 22 Nov 2025 20:29:24 GMT

I tried that with a brand new service added by itself and I am assigned as the team member. I am trying to get back onto square go as searchable and bookable.
still says no services available for this location

Re: I cannot get my online booking to post and I have went thru all the help lists square has offere

tomven — Sat, 06 Dec 2025 23:01:59 GMT

Hi @Ak907localsnob

Not sure if you managed to get this sorted or not given it was a few weeks ago. But to add to the great advice from @TheRealChipA, below are some extra things to check:

Verify location settings
Go to Appointments > Settings > Locations > Select your location
Make sure the location is active and linked to your online booking site.
Confirm team member availability
Even if you’ve assigned yourself, check that your availability is set up under
Appointments > Team > Your profile > Availability
If there are no available time slots, services won’t appear.
Check service visibility
In Appointments > Services > Select each service
Ensure ‘Available for online booking’ is ticked and the correct location is selected.
Clear cache or test in incognito
Occasionally, browser cache can cause old data to display. Try viewing your booking page in an incognito window or on a different device.

If you’ve done all of the above and it’s still not working, it might be worth disconnecting and reconnecting your online booking site in Appointments settings. This refresh often fixes sync issues after major changes like address updates.

Here’s the official guide for reference:
https://squareup.com/help/au/en/article/6824-set-up-online-booking-with-square-appointments