thread Flag for follow up - office use in Appointments & Bookings

Flag for follow up - office use

MAService — Tue, 28 Oct 2025 17:07:24 GMT

Hi! Is there or could there be some sort of flag (box, for follow up date-calendar) that can sort specific customers for follow up. 50% of our business requires follow up to schedule a second appointment. We would love to flag orders if its a problem or needs attention at a later date.

We have tried assigning these orders to a office staff member but then the customer gets an appointment reminder which is not good. Need an internal use only flag.

Re: Flag for follow up - office use

MayaP — Mon, 06 Oct 2025 20:41:03 GMT

Hello @MAService thanks for posting! 😃

I like this, it is a great suggestion. At this time, we do not have a feature like this. A potential workaround is to use the notes section during checkout. You can then go back into transactions and filter by notes, which will show all the services under that note. Would that work? Otherwise, this would need to be submitted as a feature request. Feel free to submit it there.

Let me know if you have any addtional questions!