thread Re: Availability not reflected in checkout process? in Appointments & Bookings

Availability not reflected in checkout process?

JimRa — Mon, 22 Sep 2025 13:44:44 GMT

Available hours do not reflect open hours. How can this be corrected?
I am open every day which show on main page, but availability does not show in checkout?

Re: Availability not reflected in checkout process?

_Violet — Tue, 08 Apr 2025 13:38:45 GMT

Hi @JimRa 👋 My name is Violet and I'm one of the Moderators here in the Square Community. I'd be happy to help you with this 🙂

Is this for an online booking site through Square Appointments or your Square Online Store?

Could you please send a link to the site you're referring to? Then, I can take a look.

I'll keep an eye out for your reply! 👀

P.S. Congrats on your first post in the Community! 🎉

Re: Availability not reflected in checkout process?

JimRa — Sun, 05 Oct 2025 14:47:11 GMT

Im having concerns with my site showing an old version. Frequently I make changes, typically announcements about availability.
-After going in a second time I see my current site.

-Has been happening since July 4th.

-This is causing confusion with my customers. I have completed all the troubleshooting listed.

Attached is the old incorrect site that populates and the correct current.