thread Re: Can Shipping Address be removed from the payment link for a Package? in Appointments & Bookings

Can Shipping Address be removed from the payment link for a Package?

Laura_B — Tue, 06 May 2025 19:37:27 GMT

Hello! I would like to use Packages to sell fitness Class Passes. I have my own WordPress website and am looking to use Square booking flow for the clients to book classes. I would like to add packages payment links to my website to sell Class Passes. When I tested a payment link for a class pass, it includes Shipping Address, which is irrelevant for my business and my packages. How can I remove the Shipping Address fields?

Re: Can Shipping Address be removed from the payment link for a Package?

Sammie_C — Wed, 07 May 2025 23:31:11 GMT

Hi @Laura_B, we appreciate you reaching out!

Could you clarify where exactly you are seeing the address? Feel free to send me a direct message with any screenshots showing what you are seeing, if that is easier.

As well as, is this within Square Appointments? I want to make sure I am looking into the correct place.

Re: Can Shipping Address be removed from the payment link for a Package?

Laura_B — Thu, 08 May 2025 03:30:32 GMT

Hi @Sammie_C - I sent you a direct message with the payment link to one of my class passes. Yes, this is within Square Appointments, and I created a few packages of classes. Since shipping does not apply to class passes, I need help removing Shipping Address from the checkout.

I also wanted to note that when a client books a class from my booking site, Shipping Address is not displayed.

Thank you!

Re: Can Shipping Address be removed from the payment link for a Package?

Sammie_C — Thu, 08 May 2025 18:12:54 GMT

Thank you for all this information, @Laura_B!

Unfortunately our Appointments team said that removing the Address Field is not currently an option. The only way to have Payment Links implemented is as such.

Sorry this isn't an option!

Re: Can Shipping Address be removed from the payment link for a Package?

Laura_B — Thu, 08 May 2025 18:26:00 GMT

@Sammie_C I appreciate you checking with the Appointments team. I created a request for this feature: https://community.squareup.com/t5/Square-Appointments/Option-to-remove-Shipping-Address-from-the-checkout-page-for/idi-p/793049

Re: Can Shipping Address be removed from the payment link for a Package?

Sammie_C — Thu, 08 May 2025 18:34:23 GMT

We appreciate you linking that request, @Laura_B!

If any other sellers see this post and are interested in this same Feature Request, please feel free to add your interest on the Ideate post above.