thread Re: Disable appointment notes field in Appointments & Bookings

Disable appointment notes field

josepha2j — Mon, 22 Sep 2025 14:32:37 GMT

Is there a way to disable the "Appointment notes" field in the online appointment scheduling form?

Re: Disable appointment notes field

JJ_ — Mon, 06 Dec 2021 23:52:40 GMT

Hi and welcome to the Seller Community! 👋

This would be considered a feature request at this time, @josepha2j.

Thank you for taking the time to inquire about this. Would you mind sharing how this would be helpful to your business this helps our Product team understand the need to possibly develop this in the feature.

Re: Disable appointment notes field

josepha2j — Tue, 07 Dec 2021 00:56:35 GMT

We work in the legal industry so we have to keep client information confidential. We don't want clients filling out the "Appointment notes" because they might put in case information that not all users that can access Square should be able to see.

Re: Disable appointment notes field

JJ_ — Tue, 07 Dec 2021 23:28:35 GMT

I will pass this over to our product team @josepha2j.

In the mean time I would advise including this disclaimer as part of your service description so your customers can see it when booking and keep in mind when completing the process.