thread Re: Custom Cake Pre-Orders using Appointments- how do i let customers add an inscription in Appointments & Bookings

Custom Cake Pre-Orders using Appointments- how do i let customers add an inscription

CeceMoon — Mon, 22 Sep 2025 13:43:06 GMT

Appointments doesnt allow text modifiers for customers to type into. How do I get my custom cake orders to type in the message they want on their cake? I cannot figure out a work-around.

Re: Custom Cake Pre-Orders using Appointments- how do i let customers add an inscription

MayaP — Tue, 20 May 2025 20:58:46 GMT

Hey @CeceMoon - Welcome to the Square Community! I am happy you could join! 🎉😊

Tagging sellers who can help: @LukeNieuw @rjonin @arickrtattoos @BMarxMed @MudFire_Dex

Re: Custom Cake Pre-Orders using Appointments- how do i let customers add an inscription

MayaP — Thu, 29 May 2025 15:13:01 GMT

Hey @CeceMoon - I apologize, there was no follow-up on this 😔

Here are two potential workarounds that I found:

1) There is a notes field on the final booking screen. You could include instructions to leave the inscription on the description of the service you are booking.

2) You could use customer fields. Add in a custom customer field called "Cake inscription" or something, then in appointment settings, add the customer field to appear at checkout.

I hope this helps! If you need anything else please don't hesitate to tag me!