thread How to offer various lengths of time for a Service? in Appointments & Bookings

How to offer various lengths of time for a Service?

wiseguysgolf — Mon, 22 Sep 2025 13:44:25 GMT

The title of this thread has been edited by a Square Moderator from the original: How to allow my customers to book appointments for different amounts of time?

I am having a hard time seeing where to set up the ability for my customer to book multiple hours at once. When I set my "service" duration I set it for an hour which is what i want the minimum to be. I am trying to figure out how I can give them the ability to book for multiple hours at a time.

for an example I am running a golf simulator rental so they pay me by the hour to use my simulator. some people will want to book for 1-2 hours. other groups may want to book for 5-6. can anyone guide me in giving them the ability to control that as they book?

Thanks in advance!

Re: How to offer various lengths of time for a Service?

_Violet — Wed, 23 Apr 2025 22:49:41 GMT

Hello and welcome to the Square Community, @wiseguysgolf ! My name is Violet and i'm one of the Moderators here. Happy to have you! 🙂

As for your Appointments question, you can use variations to customize service duration and create different lengths of time for the service.

Select a service you’d like to add a variation to from the Service Library > click Add Variation.
Enter variation name, price details, and duration > Online Booking.
For each variation choose whether or not the variation will be bookable online and what team members can perform the service variation > Locations.
Choose which locations this service is available at > Tap Create and Add Another or select Done.
Click Save.

You can learn more about creating and scheduling Appointments here in our Support Center.

Additionally, I'm tagging in a few of our Square Champions who use Square Appointments to see if they have any additional tips for your setup: @rjonin @BMarxMed @CareyJo

I hope this information is helpful, but please let me know if you have any additional questions!

Re: How to offer various lengths of time for a Service?

CareyJo — Thu, 24 Apr 2025 23:38:23 GMT

Unfortunately we don't use Square appointments. Our calls vary by town and length of time needed so much, that I absolutely must make them by phone. We have other variables that affect this like type of service being performed, the weather and whether or not it's an emergency.

I'm sorry I don't have the ability to help on this one. Thanks for tagging me @_Violet!!

Re: How to offer various lengths of time for a Service?

CareyJo — Thu, 24 Apr 2025 23:40:00 GMT

Welcome to the Community!

What kind of services do you offer? We're an HVAC company. Would love to hear about what you do.

Re: How to offer various lengths of time for a Service?

_Violet — Fri, 25 Apr 2025 13:14:37 GMT

So sorry about that, @CareyJo!

It appears we need to update our Square Champions Directory, as it says you're using Square Appointments and that's why I tagged you 😓

I've reached out to @isabelle to let her know! Thank you for the correction.

Re: How to offer various lengths of time for a Service?

RenegadeRage — Mon, 26 May 2025 16:06:15 GMT

Just create variations under each service for the times that they might want.