https://community.squareup.com/t5/Appointments-Bookings/change-text-message-number/m-p/779125#M4544 <P>Great question! Right now, Square sends text confirmations and reminders from a system-generated number, which unfortunately isn’t customizable. Since it's not your business number, clients who try to call or text back won’t reach you directly.</P><P>One workaround is to include a short message in your confirmation text that says something like: <STRONG>“This is an automated message. For questions or changes, please call/text us directly at [your business number].”</STRONG></P><P>You can also check <STRONG>Square’s Appointment settings</STRONG> to see if adding your number to follow-up messages is an option. If this is a feature you’d like to see in the future, I’d recommend submitting a <STRONG>feature request</STRONG> <A href="https://community.squareup.com/t5/Feature-Requests-Ideate/ct-p/Beta-Feature-Requests" target="_new" rel="noopener">here</A>. If enough sellers request it, Square may work on adding the option!</P><P>Hope that helps! Let us know if you find any other workarounds.</P> Tue, 25 Feb 2025 17:33:37 GMT Stacelyn24 2025-02-25T17:33:37Z https://community.squareup.com/t5/Appointments-Bookings/change-text-message-number/m-p/779057#M4541 <P>is there any way to change the number the client receives when getting text confirmation and reminders.&nbsp; Some clients try to text back or call and its not my business number.&nbsp;</P> Mon, 22 Sep 2025 13:46:40 GMT https://community.squareup.com/t5/Appointments-Bookings/change-text-message-number/m-p/779057#M4541 Pulse_Clinic 2025-09-22T13:46:40Z https://community.squareup.com/t5/Appointments-Bookings/change-text-message-number/m-p/779125#M4544 <P>Great question! Right now, Square sends text confirmations and reminders from a system-generated number, which unfortunately isn’t customizable. Since it's not your business number, clients who try to call or text back won’t reach you directly.</P><P>One workaround is to include a short message in your confirmation text that says something like: <STRONG>“This is an automated message. For questions or changes, please call/text us directly at [your business number].”</STRONG></P><P>You can also check <STRONG>Square’s Appointment settings</STRONG> to see if adding your number to follow-up messages is an option. If this is a feature you’d like to see in the future, I’d recommend submitting a <STRONG>feature request</STRONG> <A href="https://community.squareup.com/t5/Feature-Requests-Ideate/ct-p/Beta-Feature-Requests" target="_new" rel="noopener">here</A>. If enough sellers request it, Square may work on adding the option!</P><P>Hope that helps! Let us know if you find any other workarounds.</P> Tue, 25 Feb 2025 17:33:37 GMT https://community.squareup.com/t5/Appointments-Bookings/change-text-message-number/m-p/779125#M4544 Stacelyn24 2025-02-25T17:33:37Z