thread Help with the AI Assistant in Appointments & Bookings

Help with the AI Assistant

auraemedspa — Mon, 22 Sep 2025 13:48:36 GMT

The Ai Assistant has the capability to respond to questions and send a booking link option in app. It pops up like sending the payment link. Why is this not an option on the messaging side? I have several customers asking to book in messages, and my only option is to cut and paste a long booking link...what am I missing?

The title of this post has been edited by a moderator to help other Sellers find threads like this.

Re: Help with the AI Assistant

Ellie_ — Wed, 12 Feb 2025 18:42:42 GMT

Hi there, @auraemedspa,

We appreciate you taking the time to post this question on the Square Community! I noticed that this is your first post, so first, I just wanted to say welcome!

For clarification, are you looking to have the AI assistant as an option to respond to your messages, or are you looking to have a direct booking link to be able to send in messages? I look forward to hearing back from you about this.