https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750231#M3769 <P>Hello, I am wondering if square offers a way to send follow-up reminders for specific services where a client is reminded to come back after a certain time frame for a service. I have clients who forget to come in for their yearly appointments and would love to know if there's a way to automatically remind them that they are soon due for a touch-up and need to book.<BR /><BR />Thank you for any feedback provided!</P> Mon, 22 Sep 2025 13:53:30 GMT avilafrida84 2025-09-22T13:53:30Z https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750231#M3769 <P>Hello, I am wondering if square offers a way to send follow-up reminders for specific services where a client is reminded to come back after a certain time frame for a service. I have clients who forget to come in for their yearly appointments and would love to know if there's a way to automatically remind them that they are soon due for a touch-up and need to book.<BR /><BR />Thank you for any feedback provided!</P> Mon, 22 Sep 2025 13:53:30 GMT https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750231#M3769 avilafrida84 2025-09-22T13:53:30Z https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750781#M3780 <P style="margin: 0;">Hi there <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/287202">@avilafrida84</a> <span class="lia-unicode-emoji" title=":waving_hand:">👋</span> welcome to the Seller Community.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">Currently, with Square Appointments you can send your clients booking reminders ahead of time from you to one hour to three weeks.&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-10 at 09.55.06.png" style="width: 999px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/46011i85F1C07EC5203AF7/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-09-10 at 09.55.06.png" alt="Screenshot 2024-09-10 at 09.55.06.png" /></span></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">It would be a feature request to send follow-up reminders at this time, which you can submit to our <A href="https://www.sellercommunity.com/t5/Square-Appointments/idb-p/SquareAppointments" target="_blank" rel="noopener">Appointments teams here. </A></P> <P style="margin: 0;">Please be sure to include some details about how you'd use this in your business day-to-day - it really helps highlight why a given feature request should be prioritised.</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">If you want more information on the reminders available, feel free to check out this <A href="https://squareup.com/help/us/en/article/6729-customer-confirmations-with-square-appointments" target="_blank" rel="noopener">support article.&nbsp;</A></P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">&nbsp;</P> <P style="margin: 0;">&nbsp;</P> Tue, 10 Sep 2024 09:04:59 GMT https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750781#M3780 Breffni 2024-09-10T09:04:59Z https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/753360#M3854 <P>I do have a similar question and was on the call with support this morning, and they informed me that this feature is not available on Square. Can someone please validate ? Also, if this feature is on the roadmap?</P> Wed, 25 Sep 2024 18:54:30 GMT https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/753360#M3854 hsikander 2024-09-25T18:54:30Z https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/753484#M3859 <P dir="auto" style="margin: 0;">Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/602869">@hsikander</a>,</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Thanks for reaching out to the Community.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">This feature is still a request, and we currently don't have any updates on whether it’s on the roadmap.</P> <P dir="auto" style="margin: 0;">&nbsp;</P> <P dir="auto" style="margin: 0;">Please refer to the <A href="https://www.sellercommunity.com/t5/Square-Appointments/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/750781/highlight/true#M3780" target="_blank" rel="noopener">Best Answer</A> above for more details, and feel free to let us know if there's anything else we can assist you with.</P> Thu, 26 Sep 2024 12:37:28 GMT https://community.squareup.com/t5/Appointments-Bookings/Is-there-a-way-to-send-follow-up-reminders-for-a-specific/m-p/753484#M3859 RobynR 2024-09-26T12:37:28Z