thread Re: issue with staff shift start & end times after changing subscription in Square Appointments in Appointments & Bookings

issue with staff shift start & end times after changing subscription in Square Appointments

gholzmeier — Mon, 22 Sep 2025 14:28:41 GMT

Having an issue with schedule reflecting start & end times 1 hour later. I have checked the Team & Staff settings and all are as they should be. Yet looking at the calendar/schedule a 2-7 shift is showing as 3-8. Time zone is based on location which correct. The issue starts on 3/16 and continues into the future. 3/2 thru 3/15 are accurate.

Re: issue with staff shift start & end times after changing subscription in Square Appointments

Ellie_ — Sun, 06 Mar 2022 17:22:05 GMT

Hey there @gholzmeier,

Sorry to hear that! Is this still occurring? If so, we recommend reaching out to our direct Customer Success team to investigate.

Also, hooray on your first post in the Seller Community!