thread Re: Class Bookings not showing up in profile in Appointments & Bookings

Class Bookings not showing up in profile

WestTrail — Mon, 22 Sep 2025 13:57:01 GMT

Just launched the class bookings for my business. When clients register for a class, they are not seeing the class show up in their bookings when logged in. They can see their appointments, but no classes. Help!

Re: Class Bookings not showing up in profile

MayaP — Thu, 27 Jun 2024 22:16:35 GMT

Hey @WestTrail,

I am happy to investigate this further! Can you provide your booking site to me?

Re: Class Bookings not showing up in profile

WestTrail — Thu, 27 Jun 2024 22:29:17 GMT

https://www.westtrailmassage.com/s/appointments

Re: Class Bookings not showing up in profile

BernadetteA — Fri, 28 Jun 2024 05:03:28 GMT

Hi again, @WestTrail 👋

I believe I just responded to your other post, but I have reached out to the Appointments team to get clarification on this. Once I, or my colleague, have more info to share we will post here!

Thanks in advance for your continued patience. 😊

Re: Class Bookings not showing up in profile

hedawkins — Tue, 02 Jul 2024 03:22:37 GMT

Hi i am also having this issue - clients can only see upcoming appointments when they log into the booking site and not upcoming classes. Is there an update

Re: Class Bookings not showing up in profile

WestTrail — Fri, 12 Jul 2024 23:55:06 GMT

Hello! Any updates on this issue?