thread Re: Square appointment bookings: looking for if/then scheduling for specific services in Appointments & Bookings

Square appointment bookings: looking for if/then scheduling for specific services

emilyballlmt — Mon, 22 Sep 2025 13:58:28 GMT

I run a services-based business. While I want to offer all of my services as appointments bookable online, I do not want to get overloaded with services in one booking. I have called customer service regarding this issue and spoke to a wonderful woman who did everything she could to see it through. Square simply doesn't offer the feature I'm looking for, however I'm wondering if someone in the community had found a loop through whatever we are currently working with?

Some explanation & details:

My main service offered is massage therapy, among many others is reiki.

What I'd like to do is allow people to book a massage therapy session but NOT allow them to book a reiki session right after or before it. (I have a separate massage & reiki combo price, and I offer the same reiki sessions in my office as I do remotely so I don't want to raise the price; I just don't want people to cheat, haha).

I would classify this as an if/then service appointment scheduling feature - which I'm a little surprised square doesn't offer since I'm certain there are salons using square online booking and they have all kinds of restrictions on what services can be bundled.

Even if this just ends up in the ether, at least it's out there!

Thanks for reading (:

Re: Square appointment bookings: looking for if/then scheduling for specific services

Breffni — Thu, 06 Jun 2024 07:57:57 GMT

Hi @emilyballlmt 👋

Thanks for your post, I know you've spoken in detail with our support team so in this case I'll tag some of Square Champions who may be able to share some tips and tricks! 🙂

Would you have any similar experiences/workarounds? @RashaadtheWise @HeroAir @DinaLRosenberg @JUYBoutique20 @MudFire_Dex

I'd also mention that you may be able to use the 'Personal Events' feature to block out time on your calendar. This could be recurring to block time in between bookings.

Re: Square appointment bookings: looking for if/then scheduling for specific services

DinaLRosenberg — Thu, 06 Jun 2024 12:45:42 GMT

I know that you can add time after sessions so you have "recovery" maybe add a 30 minute block AFTER your reiki and massage services so customers can't book back-to-back?