Help! This new update/change? to canceling notifications is really upsetting.

RrF — Mon, 22 Sep 2025 13:59:25 GMT

I’m not sure if I just noticed this now or if it just happened, I noticed that when I go to schedule or reschedule an appointment and I don’t wish to send a notification of that particular change, it cancels all of the future notifications for that appointment. For example a lot of my clients have automatically rescheduling appointments, but they also understand that since these appointments don’t stop at any certain time, I have the freedom to move them if needed in the future in case something comes up. so what I do typically is, I go ahead months out and make sure there isn’t a vacation coming up or it didn’t accidentally fall on top of somebody else’s appointment. I just move them and they rely on getting a notification the week before to know when their appointment is. I don’t send out a notification every time I have to move or adjust their appointment a little bit but now it will not send them a notification at all if I choose to not send a notification when I adjust their appointment or change it a little bit. This is really going to make it difficult for my scheduling.

Re: Help! This new update/change? to canceling notifications is really upsetting.

RobynR — Tue, 07 May 2024 21:55:14 GMT

Hey @2RrF,

Thanks for being part of our Community.

To ensure I provide accurate assistance, could you please clarify your question? Are you asking if notifications can be automatically turned back on when rescheduling, instead of manually toggling them?

thread Help! This new update/change? to canceling notifications is really upsetting. in Appointments & Bookings

Help! This new update/change? to canceling notifications is really upsetting.

Re: Help! This new update/change? to canceling notifications is really upsetting.