thread Re: Appointments say 'no availability for 30 days' in Appointments & Bookings

Appointments say 'no availability for 30 days'

thevenueroom — Mon, 22 Sep 2025 14:00:13 GMT

Hello! Can someone please help? When customers go to book a rental on my site, it shows that there's no availability within 30 days. I've checked all my settings and made sure I don't have anything blocked off accidentally. It's set to receive bookings atleast 24 hrs in advance, up to a year out. But it keeps saying that the service can't be booked due to no availability within the next 30 days.

Someone please help me out! I must be missing something!

Re: Appointments say 'no availability for 30 days'

MayaP — Tue, 23 Apr 2024 13:08:07 GMT

Good Morning @thevenueroom- Thanks for reaching out, Welcome to The Seller Community!

I am investigating this further, as soon as I have more information I will let you know. I appreciate your patience!

Re: Appointments say 'no availability for 30 days'

MayaP — Wed, 24 Apr 2024 19:54:27 GMT

I appreciate your patience @thevenueroom.

I took a look at the account and saw that you have rentals for 12 hours and tablecloths for 12 hours. If a person tries to book rental/tablecloths, the system is assuming the appointment is longer. I looked at booking with just one service and there was plenty of availability.

My suggestion is to either create variable services which would include rental/tablecloth, or just change it to 5 minutes for the duration of tablecloth services.

Let me know if that works!

Re: Appointments say 'no availability for 30 days'

thevenueroom — Mon, 29 Apr 2024 18:29:07 GMT

I think this fixed our problem! Thank you so so much!!!