thread Discount Codes and Subscriptions in Appointments & Bookings

Discount Codes and Subscriptions

butterfly3 — Mon, 22 Sep 2025 14:00:43 GMT

I'm a virtual assistant who's transferring my client's Acuity into Square Appointments and we've run into a roadblock concerning subscriptions and discount codes in Square. She has a massage and Yoga studio and allows customers to purchase individual subscriptions at a significant discount every month. In Acuity she sent each customer a discount code and they entered it when they made an appointment online to purchase her services. Does anyone here have any experience with this and do you know if this can be done through Square Appointments?

Re: Discount Codes and Subscriptions

frances_a — Thu, 04 Apr 2024 01:54:44 GMT

Hello @butterfly3 👋

Unfortunately, at this time is not possible to use coupon codes when clients book and appointment online.

I'll tag some of our sellers using Appointments, as they may have a workaround to achieve your goal.

@TCSlaguna @Doran @page158

Thank you ✨

Re: Discount Codes and Subscriptions

Doran — Thu, 04 Apr 2024 02:10:41 GMT

@butterfly3 Are you using Square online with Square Appointments to purchase the subscriptions?

You can set up discount codes in Square online like you did with Acuity.

I sell my subscriptions through Square online and then the customer goes into appointments to book their actual service. The Square online auto bills each month.