https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/717171#M2588 <P style="margin: 0; padding: 0px !important;"><SPAN>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/139120">@IndigoSkin</a> - I'm sorry to hear that this frustrating situation&nbsp;has brought you to the&nbsp;</SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community&nbsp;<span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></A></P> <P style="margin: 0; padding: 0px !important;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN>It's a bit difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with the Square Appointments Support Team. They will be able to impersonate your account to see exactly what you're seeing on your Square Register.<BR /><BR />If you haven't already, </SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">please reach out to Support directly</STRONG><SPAN> by logging into your Square account and heading</SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">&nbsp;</STRONG><STRONG><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank" rel="noopener">here</A></STRONG><SPAN>. Since you own the Square Register, you have access to 24/7 Phone Support.</SPAN></P> Tue, 19 Mar 2024 14:36:57 GMT _Violet 2024-03-19T14:36:57Z https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/717103#M2587 <P>When a client books an appointment, they must select a service description. Last week ( 3-15-24) the descriptions disappeared from my appointment page on my Square Register. It now only says 1 Service. People still are able to select the service, I just cannot see it. If I click the appointment and go to the client, it will show me the selected service - but it used to be directly under the appointment on the calendar . Has anyone else had this happen ? How do I fix it ? Has Square changed the layout for the appointment listings ? I need to know at a glance what is coming in ....not clicking through a bunch of steps !! Halp !!</P> Mon, 22 Sep 2025 14:01:29 GMT https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/717103#M2587 IndigoSkin 2025-09-22T14:01:29Z https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/717171#M2588 <P style="margin: 0; padding: 0px !important;"><SPAN>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/139120">@IndigoSkin</a> - I'm sorry to hear that this frustrating situation&nbsp;has brought you to the&nbsp;</SPAN><A href="https://www.sellercommunity.com/t5/Orientation-Etiquette/Orientation-Welcome-to-the-Seller-Community/m-p/190104#M152" target="_blank" rel="noopener">Seller Community&nbsp;<span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></A></P> <P style="margin: 0; padding: 0px !important;"><SPAN>&nbsp;</SPAN></P> <P style="margin: 0; padding: 0px !important;"><SPAN>It's a bit difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with the Square Appointments Support Team. They will be able to impersonate your account to see exactly what you're seeing on your Square Register.<BR /><BR />If you haven't already, </SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">please reach out to Support directly</STRONG><SPAN> by logging into your Square account and heading</SPAN><STRONG style="color: #2d3338; background-color: #ffffff;">&nbsp;</STRONG><STRONG><A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank" rel="noopener">here</A></STRONG><SPAN>. Since you own the Square Register, you have access to 24/7 Phone Support.</SPAN></P> Tue, 19 Mar 2024 14:36:57 GMT https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/717171#M2588 _Violet 2024-03-19T14:36:57Z https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/718773#M2633 <P>_Violet , I am still waiting for the Tech support to help me. They can't figure it out. AM I THE ONLY ONE with this problem ? On some devices it shows the information..but NOT on my Square Register !!</P><P>Can you perhaps look at other questions that might be the same issue ?<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="What I used to see / I need to see" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/43007iA79782CF53AEF0B7/image-size/medium?v=v2&amp;px=400" role="button" title="needed view.jpg" alt="What I used to see / I need to see" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">What I used to see / I need to see</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="What shows on the Register" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/43006iD419E9EB044B13E4/image-size/medium?v=v2&amp;px=400" role="button" title="View on Register.jpg" alt="What shows on the Register" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">What shows on the Register</span></span></P> Wed, 27 Mar 2024 19:06:28 GMT https://community.squareup.com/t5/Appointments-Bookings/Last-week-my-service-descriptions-started-disappearing-from-my/m-p/718773#M2633 IndigoSkin 2024-03-27T19:06:28Z