thread Re: Pre-payment options in Appointments & Bookings

Pre-payment options

kmurphy418 — Mon, 22 Sep 2025 14:01:44 GMT

So I have decided to offer a couple services remotely along with several I already offer on-site at my location. I dont require pre-payment for on-site appointments I just have customers pay at time of service but with remote services can I select to have just those services be full prepay required?

Re: Pre-payment options

RobynR — Sun, 17 Mar 2024 13:53:03 GMT

Hey @kmurphy418,

If you're booking on-site appointments, prepayment isn't required. However, if you want to collect full payment for remote services and your client schedules the appointment themselves, you can only choose one payment policy for customer-facing bookings.

Here's an image for reference.

Re: Pre-payment options

kmurphy418 — Sun, 17 Mar 2024 13:58:02 GMT

Yea that's what I had found also. Wasn't sure if there was a "per service" option.

Re: Pre-payment options

RobynR — Sun, 17 Mar 2024 16:03:22 GMT

@kmurphy418, I double-checked the settings and didn't see a per-service option at this time.

You can also share your suggestions in our Ideate Room here.