thread Re: block customer option not working in Appointments & Bookings

block customer option not working

naturalbeauty79 — Mon, 22 Sep 2025 14:03:07 GMT

How do I block a customer from making an appointment? I'm showing that this option is available but it isn't working for me.

Re: block customer option not working

RobynR — Wed, 14 Feb 2024 15:08:38 GMT

Hey @naturalbeauty79,

First, I want to thank you for being a member of the Community!

We don't offer the ability to block customers from making an appointment at this time.

You have the option to modify your Online Booking Preferences, enabling you to either accept or decline clients before confirming their bookings.

Please also check out this Best Answer from our Feature Request board and feel free to add why this feature would benefit your business.

If you have any more questions, please let me know.

Re: block customer option not working

naturalbeauty79 — Tue, 27 Feb 2024 01:41:52 GMT

It says that this service is available on the community site.

Re: block customer option not working

Heartathomecc — Fri, 12 Apr 2024 02:18:58 GMT

Can we make that be an option?

we have too many appointments being booked on a daily basis to approve or deny all appointments coming in and there are people who too often have messed up and are no longer welcome back.

block customer option would be great for this!