thread Re: How does 'Any Available' staff member work? in Appointments & Bookings

How does 'Any Available' staff member work?

sabo — Mon, 22 Sep 2025 14:03:20 GMT

I assumed this was simply randomly assigned but want to be sure before I explain it to the staffs.

Re: How does 'Any Available' staff member work?

RobynR — Mon, 05 Feb 2024 20:37:46 GMT

Welcome to the Community.

Enabling the Any Available option in your Square Appointments settings allows clients to select from all available time slots and get automatically assigned to a staff member.

You can learn more here.

I hope this helps. Please let me know if you have any further questions.

Re: How does 'Any Available' staff member work?

sabo — Tue, 06 Feb 2024 00:45:59 GMT

I couldn’t find the answer in the link you provided. Is it randomly assigned or is there some logic behind how customers are assigned?

Re: How does 'Any Available' staff member work?

Summer2024 — Tue, 06 Feb 2024 13:11:15 GMT

Hi there, @Sabo😊

Taking over for Robyn here....

Yes, if you choose "Any available", the customer will be assigned any staff member but there is no "formula" behind how customers are assigned. They will just be assigned any available staff member.

Hope this helps!

Re: How does 'Any Available' staff member work?

sabo — Tue, 06 Feb 2024 15:51:05 GMT

ok that’s perfect. thanks!!