thread is it possible to send different confirmation texts or email for different services on appointments? in Appointments & Bookings

is it possible to send different confirmation texts or email for different services on appointments?

Summie — Mon, 22 Sep 2025 14:03:29 GMT

Can I create more than one type of confirmation messages that are sent to customers according to different types of services? on square appointment

for example, a customer books to come into my store and get the service done. The second example I go to the customer's house to get the service done.

These require different communication. Is it possible?

Thank you in advance

Re: is it possible to send different confirmation texts or email for different services on appointments?

JJ_ — Sat, 03 Feb 2024 01:20:58 GMT

At this time this is considered a feature request, @Summie To appropriately send these to our product teams we’d love it if you'd submit this request on our Ideate page for Square Appointments. Our team monitors these boards, and we triage them to measure needs. You can search the boards to see if this has been requested before and add your use case if so!