thread Re: No show protection, not able to charge in Appointments & Bookings

No show protection, not able to charge

Agosetti — Mon, 22 Sep 2025 14:04:05 GMT

One client, two appointments for his two kids, no showed but was only charged a no show fee for one appointment. Not sure why this happened or if there is any way to fix it.

Re: No show protection, not able to charge

BernadetteA — Fri, 19 Jan 2024 21:08:03 GMT

Thanks for reaching out, @Agosetti

This does sound odd! Are there any Super Sellers on here that are familiar with this described issue?

@JUYBoutique20

@Minion
@DinaLRosenberg
@JessPoynter
@Smithward
@keicollective

Re: No show protection, not able to charge

JUYBoutique20 — Fri, 26 Jan 2024 20:42:35 GMT

@BernadetteA I don't use the appointment software. @Agosetti did you get this figured out?