thread Re: Why is my appointment app allowing double bookings? in Appointments & Bookings

Why is my appointment app allowing double bookings?

HBCBrewery — Mon, 22 Sep 2025 14:04:41 GMT

For some reason, our appointment app is allowing double bookings for our golf simulator.

I checked the settings: Appointments -> Calendar -> Settings -> Calendar & Booking -> 'Allow multiple services to be booked online' is toggled off.

Is there another setting I should be checking?

Is there a current service issue causing this problem?

Thanks.

Re: Why is my appointment app allowing double bookings?

BernadetteA — Sun, 07 Jan 2024 02:08:54 GMT

Hi @HBCBrewery 👋 Thanks for reaching out.

I'm sorry to hear you are having trouble with your Appointments bookings! For this particular issue I recommend reaching out to our direct customer support. We have limited access to accounts through this page, but a rep will be able to troubleshoot this with you one on one.