thread Re: Billing under new plans - question about pending payment for February in Appointments & Bookings

Billing under new plans - question about pending payment for February

MudFire_Dex — Mon, 22 Sep 2025 14:30:10 GMT

Hi - I'm excited about the new pricing tiers as it represents savings for us - I am purchasing the premium tier but my pending payment in my account is still listed as the old price by employee instead of the new tiered pricing. Will that be updated to reflect the change as of our selection of a new plan 😍

Re: Billing under new plans - question about pending payment for February

Kassi_ — Tue, 01 Feb 2022 21:02:18 GMT

Welcome back to the Community, @MudFire_Dex -

How long ago did you make the selection for a tiered plan?

It sounds like you might've made the selection before the next billing cycle, but I want to make sure.

I will keep an eye out for your reply👀.

Re: Billing under new plans - question about pending payment for February

MudFire_Dex — Wed, 02 Feb 2022 03:46:36 GMT

Hi @Kassi_ - we had ironically selected it today 🙂 but I think I got the answer I needed from Olive in another message. Thank you!