https://community.squareup.com/t5/Appointments-Bookings/Charge-Pre-Discount-Sales-Tax/m-p/694203#M2023 <P>Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 times to escalate someone who may know and then I end up figuring it out myself. Or trying to chat online and waiting 15 mins then 4 mins between every message and then getting disconnected after not promptly responding because there was no alert. Hate it, gonna switch to glossgenius.</P><P>&nbsp;</P><P>ANYWAY</P><P>todays impossible question to answer for square customer service is regarding sales tax and discounts.</P><P><EM><STRONG>How do I collect sales tax on the full price and not the discounted price after I apply them</STRONG></EM>?</P><P>Does this setting exist?&nbsp;</P> Mon, 22 Sep 2025 14:06:43 GMT erinreyehair 2025-09-22T14:06:43Z https://community.squareup.com/t5/Appointments-Bookings/Charge-Pre-Discount-Sales-Tax/m-p/694203#M2023 <P>Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 times to escalate someone who may know and then I end up figuring it out myself. Or trying to chat online and waiting 15 mins then 4 mins between every message and then getting disconnected after not promptly responding because there was no alert. Hate it, gonna switch to glossgenius.</P><P>&nbsp;</P><P>ANYWAY</P><P>todays impossible question to answer for square customer service is regarding sales tax and discounts.</P><P><EM><STRONG>How do I collect sales tax on the full price and not the discounted price after I apply them</STRONG></EM>?</P><P>Does this setting exist?&nbsp;</P> Mon, 22 Sep 2025 14:06:43 GMT https://community.squareup.com/t5/Appointments-Bookings/Charge-Pre-Discount-Sales-Tax/m-p/694203#M2023 erinreyehair 2025-09-22T14:06:43Z