Fixing an appointment payment?

TOWMassage — Mon, 22 Sep 2025 14:08:41 GMT

I just finished a service for a customer, when checking out we booked their next appointment and from there I had him pay. I realized after he left, that he paid for the next appointment and not for today's service. Is there a way to credit today's without creating a mess?

Re: Fixing an appointment payment?

frances_a — Fri, 06 Oct 2023 20:36:41 GMT

Hello @TOWMassage !

And ✨WELCOME✨ to our Seller Community. We're always excited to see new faces.

Oh no!

Unfortunately, there's no way to "transfer" the payment from one appointment to a different one.

Are the services scheduled the same as the ones received?

If that is the case, you could simply charge the balance for the appointment from Wednesday on their next appointment date.

You could also contact them and have the payment refunded, then processed again for the correct appointment. But I understand you're trying to solve this issue without creating hassle for your customer.

Let me know if that would work for you.

Thank you.

thread Re: Fixing an appointment payment? in Appointments & Bookings

Fixing an appointment payment?

Re: Fixing an appointment payment?