Appointments App not letting me log in

chryssac — Mon, 22 Sep 2025 14:10:11 GMT

Having problems with the Appointments app. It will not let me log in. Every time i try it, it either kicks me back to the login screen or it dies. I did some updates to my location yesterday. I deactivated 1 and created a new one. The right location seems to be set in the Appointments Dashboard but the app just won't work. I tried all the recommended troubleshooting, deleting the app, updating my phone and re-downloading the app with no luck. Finally, i reactivated the old location to see if that will help. I now have both locations and the app will let me select one when it loads, i pick the active one (because that is only one set up with Appointments Free version) and the app kicks me back out again.

Re: Appointments App not letting me log in

JJ_ — Fri, 28 Jul 2023 21:58:43 GMT

Hello @chryssac

It looks like you have done your fair share of troubleshooting. I recommend reaching out to our support team so they can take a closer look at this for you and escalate it if necessary. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.

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Appointments App not letting me log in

Re: Appointments App not letting me log in